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New Patients

Active Chiropractic & Wellness Centre is a warm, friendly place staffed by caring people. You’ll meet Lesley, our receptionist, when you arrive. She and her entire family were patients before she joined our team, so Lesley understands what it’s like to be new to the clinic and will help you through each step of the way.

How to Get Started

If you believe our care and services are a good fit for your issues, we invite you to book your new patient consultation and examination when you call and speak with Lesley. If you’re uncertain whether we’re the right place for you, we understand how you feel.

You can ask Lesley or Dr. Jeff all the questions you have. If we think your issue sounds like something we can help, we’ll invite you to book your first appointment. Only after a proper assessment can we truly determine how much we can help and what treatment options and treatment frequency would best serve a speedy recovery.

After your examination, if we do not feel that we can help you, we will tell you and let you know why. If we think another practitioner is suited to your case, we’ll refer you.


Our front desk team will give you some paperwork to fill out, then escort you to an examination room. You’ll meet Dr. Jeff and discuss any issues that are affecting your health, as well as what outcomes you’re seeking. This consultation allows Dr. Jeff to understand and determine the history, patterns, severity and causes of your condition. With this information, Dr. Jeff can discover which examination procedures are indicated and inform treatment and home care recommendations when your care begins.

Your examination will likely be a combination of the following:

  • Posture measurements
  • Weight distribution measurements
  • Physical range of motion and strength tests
  • Orthopaedic and neurological tests
  • Hands-on examination of joints and tissues involved
  • Computerized tests to measure thermography, muscle contraction and stress

Allow up to an hour in the clinic for your first visit, for the initial paperwork, consultation, examination and if appropriate, some initial treatment.

On your next appointment, Dr. Jeff will make his best recommendations about how we can help resolve your symptoms while stabilizing and correcting the cause of your condition. We’ll discuss your options with care to decide if you’d like to address your symptoms or benefit from fixing the problems and maintaining excellent health. Your care involves a partnership, so we work with your goals.

We pride ourselves on respecting your time and keep your visits efficient. On subsequent appointments, you’ll be greeted by our staff, then shown promptly to an adjusting room. You’ll receive warm, friendly care that thoroughly addresses your issues.

Quick Fixes and Long-Term Health

During your first or subsequent visits will also discuss preventions strategies and health maintenances options to support the healthy, active lifestyle you desire and deserve. You get to choose what is right for you.

Just as we maintain our teeth with dental checkups or exercise throughout our lives, chiropractic can continue providing benefits for as long as you see Dr. Jeff. We’ll talk to you about the advantages of health maintenance and why so many of our patients understand the value in making chiropractic part of their ongoing healthy lifestyle. Still, the decision to continue care beyond the relief of your initial symptoms is up to you.

Contact our team now to set up your first appointment! Same-day visits are available.
CONTACT US


New Patients | (705) 743-1661